Link a support agreement to your ITRC user ID

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Linking a support agreement will allow you to access some value-added IT Resource Center services that you would otherwise not be able to use.

This does NOT apply to Compaq support agreements, and it is not necessary to link a Compaq support agreement to access services for Compaq products.
Go to link a care pack to link an HP Care Pack, Supportpack or CarePaq.
By identifying a support agreement, it will be linked (permanently associated) with your User ID, so you will not have to link it again.
Your User ID can be linked to more than one support agreement.
Once you link a support agreement it cannot be linked by anyone else. You can share a linked support agreement with another user, or even reassign it to another user entirely.

More information and tips on support agreement linking is available.

It may help to have your HP Support Agreement documentation at hand. Your support agreement will be identified by either a Service Agreement ID or a System Handle.

Enter the information exactly as it appears on your HP Support Agreement. Go to link a care pack to link an HP Care Pack, Supportpack or CarePaq.

Do not enter Compaq support agreement or CarePaq information here.

Service Agreement ID or System Handle

(exact match required)

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